Continuously Learning Organization
I recently had experience in large manufacturing companies that sent employees largely only to SoftSkills training programs. Then I had improvement projects with them.
Everyone I talked to about Soft Skills said they had a lot of fun during the course, but that measurable business results didn’t come after months or even years.
To meet the KPI targets, trust, communication, problemsolving etc. they must be addressed in the workplace, they must be connected to the challenges of the company and not in an artificial setting.
Consistent training of people can only be done if the work is well dimensioned and evaluated, if they receive information that will help to solve the specific problems, reliable, rational management messages, constantly in a clear direction, if the measurements are objective and if the people are inspired to be creative. A decisive role is played by professionally and attitudinally credible leaders and robust daily management.
So, do you think SoftSkills programs that are not directly related to specific daily problems bring real and measurable value to employees to meet business expectations and increase productivity and quality and reduce costs at work?
Source: Alin Posteucă on LinkedIn
About Dr. Alin Posteucă
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