Improvements and business performance system management
The fundamental task of any team of top managers is to develop a clear idea about the direction in which the company should go in the coming years. To do this, they need to clearly understand who they are and what their position is in the company and use this understanding to identify what are the main issues and how they should be resolved it.
However, I often encounter two situations in companies:
- the team of top managers does not have a clear visibility on the business directions for the next 3-5 years;
- the ideas, the targets and the means of reaching the targets are not fully understood at the level of each workplace – up to the level of each employee.
Before promoting annual/multi-annual management reforms and various improvement activities, an effective and intelligible communication plan of strategic objectives is needed for all employees in an integrated manner and promoting continuous top-down and bottom-up creativity. So, it is difficult to identify the non-conforming behavior of the employees that contribute to the failure to meet the goals and targets.
What do you think, are managers fully aware of the real needs of improvement management practices and business performance system to fulfill their tasks?
Source: Alin Posteucă on LinkedIn